crypto

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Unable to withdraw my £GBP

I am residing in UK, opened an account awhile back and transferred £20 into the account. Now I receive a message stating you will start charging for withdrawals of fiat from the account early 2024, and to withdraw before then to avoid fees. I tried to withdraw my £20, but it tells me I cannot withdraw £GBP in amounts less than £75 worth. So I tried to deposit more so I can then withdraw everything, but NO, you no longer have any feature for depositing £GBP fiat using Faster Pay services, so my £20 is eternally stuck on Crypto.com. I'm hoping Crypto.com support sees this and helps me resolve the problem because I cannot find a way to reach them in any other way either.UPDATE: I have responded to your email. Please just return the £20 in my account to the bank account it was deposited from.

1
Date of experience: Nov 30, 2023