crypto

1.3
1.3 from 6.3K Reviews and Ratings
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Fiat account pending for over a month, 16 hours spent with one customer support member with no progr

I've tried to open a Fiat account with crypto.com, after sending the documents they asked, it's been pending for over a month. I spent 16 hours with the customer support chat. After the first 4 hours they tell me that they will open a ticket for me. Proceeds to tell me to wait, 12 hours later I don't even have a ticket number to refer to, the next customer support person has taken over the same chat (I replied to them via email) and still has no clue what this is about. They proceed to tell me to continue waiting.

1
Date of experience: Apr 22, 2024