The customer service of crypto is appalling and would not advise anyone to join them. I was trying to contact the customer support since at the beginning of January to send me a new card until now I got AI who replying same answer bear with us we will transfer to a specialist. I have send an email as well no reply at all. Now I have to close my account and transfer all my money to binance which best platform to buy or sell crypto coins. Please avoid crypto.com