On the first day of this year I asked Crypto.com support for some info, and I got it. They also gave me some links to follow. I took one, went to Telegram and was welcomed by a person named "Smith" who scammed me and took all my money from a blockchain wallet. My guard was down, since I always trust and follow what support says. I complained at Crypto.com, and was told that my case escalated and that I will be contacted. Weeks passed, I inquired several times, and was always told the same thing - case escalated, our team is on it, wait for the contact. After more than 60 days later, they finally emailed me this: "Unfortunately, there are no any other actions can be done on our side. We recommend you to contact your Local Police Department so they can investigate further." 1. They lied to me all the time, that their team will contact me.2. There was probably no team at all, they just wanted to bury the case.3. Maybe the Telegram scammer was not alone at all, but the part of a scheme.4. Does Crypto.com have no responsibility for the consequences of the information they provide and for the safety of those entering their environment?5. They made me lose money even before I became their client! All I wanted was to inquire if I should sign up with them.My recommendation: avoid them. Nonprofessional and not honest.
