Frankly, my Dashlane support experience started very poorly with a series of "helpful articles" sent by your bots to fix my inability to log in. After a day or two of those, I was about to give up on Dashlane permanently. But then I was contacted by a human being, Diogo. He made everything fall into place by taking me with "baby steps" through a process that had been overwhelming as it was thrown at me by the bots, like "Dashy". I was a math major and I worked with IT in my job extensively, but your articles helped VERY little. Diogo is a natural trainer with the patient intuition to bring you to a happy conclusion. You're fortunate to have him on staff!
