This is the third time I purchased from Dell (i was done from last time - but had to deal with them because of a friend). Their customer support is the most horrible kind you can ever find in any of the electronic vendors. It's like talking to wall, and they dont hesitate to keep making false promises - i get it, you outsource your customer support to overseas, but dont you give them proper training / quality check? not just that, your whole customer policy sucks.
