Absolute joke of a company. Seems to be staffed by low level AI droids that bash out templated emails and cannot answer straight questions. Had to resort to clawing back my money with my Credit Card company. Massive headache with templates turning up at all times of the day having no correlation to what actually happened in reality or denying facts about reality then refusing to speak to me after nearly 50 time wasting templates. Jordan W is the worst Customer Service agent I have ever dealt with if he is actually a person not a bot. TOTALLY AVOID DEPOP!!! I would give zero stars or -5 stars if I could and hope the people doing the claw back treat Jordan W like the absolutely unfunny person he is when recovering my money.