Discord Inc has been very VERY unhelpful in many cases of falsely banned/suspended accounts used on their platforms. I am a victim of this. I was falsely suspended permanently on my account due to many reports of "child safety" on my account, which were false reports by someone threatening me. I am the victim, and yet I get banned. This is a very bad look for such a large and widely used platform. I'm not the only one either. There are at least hundreds of other people who have met the same consequence I have, and have had no success in appealing. The worst part is the appealing system. It is practically impossible for one to reach out to Discord for ANY reason. This is because they don't have a true support/contact site for them. They only have a "ticket" system where you write your complain and should get written back. What's wrong with this system though, is that you only get an email from one of their bots (named "Clyde) saying absolutely nothing helpful. They don't even try to reach out. Because of these reasons, I believe discord should improve the ticket system and unban falsely reported accounts, especially if the suspended ones are younger as they are more likely to be scammed, hacked, or fall into a threatening situation. I strongly think they should not use AI for bans.
