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Where did the magic go

My review is about my experience from when I was a kid to present day; and what Walt Disney World has come to be. I am a Florida resident and annual pass holder. Walt Disney imagined this great place for everyone to enjoy and afford. That was his dream. I would bet he is turning over in is grave on how his dream as become with current management. Yes there are Disney Worlds across the world which would make Walt happy to see his creation of Disneyland grew to what it it is today. However, with the current CEO, I truly believe he she’s dollar signs and greed over the ultimate goal the Magic Experience. I have been to Disney in California and Florida since the 80’s. Back then the experience was amazing g from cast members to gifts to the food. Today the higher prices the smaller portion the parks being very dirty and the magic in my opinion has dwindled away because of money and greed. Bob Chapek just sees dollar signs. He is not focusing on the magical experience but how much revenue he can create. The Genie+ is another racket and is nit Magical. His salary doubled over the pandemic with Bob Ofer’s too. They laid off furloughed so many employees during the pandemic but still took a salary. Meanwhile they are short staffed and not everything is open or up to 100%. This is a shame. So where did the magic go straight into Bob Chapel’s bank account. Being that I am an annual pass holder and have the top tier pass the perks are gone. They use to be so much better and lucrative. Now we just have the basic. At least with universal if you get the top tier pass line I have you get premium parking and get discounts for everything not at Disney. It is apparent that a normal family can’t afford a family trip to Disney due to Bob Chapek’s greed. It is truly a shame that either you have to save for a few years or make 6 figures to enjoy the magic which is not there. I hope that the board of directors read our post listen to the customers and bring back the Magic that Walt Disney created for everyone to enjoy.

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Date of experience: Feb 18, 2022