Absolutely awful customer service. I am trying to transfer a domain out of domain.com because they are trying to charge me too much for the renewal. I had to wait 3 days for my auth code to initiate the transfer and now, they are refusing to release the domain for an additional 6 days. Reply from domain.com says they sent me a request to assist, but I've received nothing. And my domain is still in limbo. STAY AWAY!
