I dealt with 2 reps. I believe what I had was a very simple issue pertaining to how I can receive emails from my domain name. This could have been taken care of in 10 minutes over the phone but I spent hours over chat. Both reps over chat were fine, we eventualIy got my concern resolved and don't have an issue with them but this company doesn't offer phone support. Had I known I would have chosen to go with someone else.
