domestika

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Extremely bad customer service - they are thieves of artists !!

Awful customer service . I never received my credits for plus subscription after purchasing an annual membership . No one ever replied to my many many emails. Update - they finally replied after my complaint on here and guess what - their answer was- we can’t help you now. Well done Domestika you could have resolved it- with no cost lost on your end by just re validating my credits- which were mine anyway. No- you chose to be completely cold about it. I will definitely make sure my creative community never use your services. And post on instagram and TikTok about this thievery . Based on your track record i don’t know how you continue to exist. Us artists are poor enough and then when we try and treat ourselves we are exploited by some stupid tech bro.

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Date of experience: Jun 30, 2025