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2.9
2.9 from 6.5K Reviews and Ratings
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Not happy mum

So went to pearl nails at parramatta Westfields to get infills for my daughter and I , so looking at the colours while getting our nails done and the colour I chose looked nude / pink But emphasising more nude but a lot less pink , me not watching as talking to my daughter and the women had one hand already painted but when I looked it was very pink which I didn’t like and it didn’t match the colour wheel , I told them that that was not the colour Raised their voice and said yes it is. I then answered back and said no it’s not so they got the colour wheel and showed me comparing to my own nail which was a very big difference but they were still rude and said it’s the same and said maybe it’s my eyes. I said to them no I don’t like the colour. I want to change it. They were very rude and very They then came back with a second colour that I chose from the wheel and literally slapped it on my nail and with a raised voice said there they didn’t even give me the chance to say if I liked it or not and just was super rough slapped the rest of it on and was trying to rush me out the door granted it was 12:03 in the afternoon . Granted, it used to be a lovely friendly environment, but now I would The rudeness Acceptable

2
Date of experience: Jan 13, 2025