google

2.9
2.9 from 6.5K Reviews and Ratings
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I have ADHD and rely on my Pixel 7 Pro…

I have ADHD and rely on my Pixel 7 Pro to organise my life. the screen over 1 of the 3 cameras cracked leaving a serrated edge-very dangerous. I contacted there customer services who said it's a common fault. they repeatedly asked me for photos by the 3rd time I refused to send them again. They called me when I was on the way to the dentist. They have no UK call centre or stores. I had a problem with a Samsung phone before and their customer service was excellent.Google are happy to make profits in the UK but treat loyal customers with contempt.

1
Date of experience: Aug 01, 2023