dropbox

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auto deleted all photos/ customer service costs money

Dropbox auto deleted all of my photos. The photos that were in this account was of my newborn daughter at the time. Now I barely have any pictures of her.I cannot contact customer support because you have to pay for the most premium account. If you have a basic or even plus account, all you have access to is the community help board Which is not helpful.I got a plus account and it still says that I have a basic account. I am so angry and frustrated at this.Do not upload your photos here if you care about your photos.This is the epitome of corporate greed and corruption.Give me my account back.

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Date of experience: Oct 21, 2024