What a disappointment! I have a subscription account but was entirely unable to get competent support.Two earnest but witless customer service individuals on chat support were unable to provide guidance on the loss of two weeks (!) of work during which time Dropbox had stopped working and uploading. When the app was reinstalled it synced to the older files.The support team took, literally hours to comprehend the above sentence. They were miffed that I kept asking for real tech support. And, while amazingly clueless, they both 1) insisted that the problem was of my own creation and 2) an account upgrade might keep problems like this from occurring again. Run, don't walk, away from Dropbox.
