If I could give them a -100 I would. Customer service is awful and so many lies. This my last time ordering online. Every time I order multiple pairs of shoes, there has always been a problem. Order always show “we received your order and we are processing it.” Needless to say, I never receive the order. When I call to inquire about the order they either say they will cancel the order, but never do, or they can’t cancel the order, or they will give you a refund but you have to call several times to get your refund. Customer service with DSW is at it’s all time worst. It has gotten so bad, I’m beginning to shop elsewhere.
