ea

1.1
1.1 from 1.7K Reviews and Ratings
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Unfair Ban Without Explanation — No Way to Unlink Accounts

I have been an EA user for a long time and was recently banned without a clear reason or valid explanation. I received no warning, no details about what rules I allegedly violated, and my attempts to appeal through EA's support system have been ignored or rejected with generic responses.The most frustrating part is that due to this ban, I am now completely unable to unlink my EA account from other gaming platforms (e.g., Steam, PlayStation, Xbox). This has locked me out of games and services that I paid for and still have access to on those platforms.I am not asking for much — either:Lift the ban if no valid violation can be presented,ORAllow me to at least unlink my EA account so I can continue using the services I’ve already paid for on other platforms.EA’s handling of this situation has been extremely disappointing. Blocking a user’s ability to access unrelated services due to a vague or unjustified ban is unfair and possibly anti-consumer.I hope this public review leads to a real response and resolution, as I’ve exhausted all internal support channels.

1
Date of experience: May 13, 2025