Terrible support via email and live chat. Initially reported paywalls for Sims 4 custom content (permanent paywalls are a no-no), ended up writing and chatting with three different advisors as the case progressed to them thinking I wanted to cancel my account (again, simply reporting paywalled CC, nothing wrong with my account at all). Have changed my passwords and deleted my bank card info because for a few moments, I was convinced I was being hacked. Turns out they're just illiterate. DON'T USE THEM AT ALL.As an extra kick in the proverbials, their EA App is refusing to launch games, so can't even play anything right now. Disgraceful.
