ea

1.1
1.1 from 1.7K Reviews and Ratings
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The "help" centre 🤣🤣🤣

The "help" centre is possibley the worst i have ever dealt with, the person (if it was a person not a bot) i dealt with didnt have a clue! They locked me out of my account until i reset the password on my account through an email i havent had for over a decade, when i asked them to help they said i need to change my email address for my account and they would send me a code... to the email i cant access??? When i pointed out thats why i was asking for help they said if i cant access my account theres nothing they can do! Asked them to delete my account so i could create another account with them to attatch to my xbox gamertag, they said they cant do that either??? So now i have an xbox account that I cant connect to any EA games and getting no help from anywhere! You would think it was in their interests to help me out, when I pointed out that I can no longer play any EA games and therfore would never buy any EA products for anyone in my house ever again i got a message saying maybe xbox could help and to have a nice day? If they cant sort my EA account why would xbox be able too??? Nearly $500M profit last year and obviously putting nothing back in and care not one bit about the people who they profit from! Absolutely disgusting, im just glad there are plenty of other game developers to provide games as i will never play anything by EA again!

1
Date of experience: Mar 01, 2022