I have been buying stuff through eBay for around 6 years now. Anytime I have had an issue with an item I purchased, their customer service would quickly help solve the issue. UNTIL A FEW DAYS AGO AND THIS ALL CHANGED. THERE WAS A MISTAKE MADE BY EBAY AND A COMPANY THAT I'D PURCHASED AN ITEM FROM. THEY HAD DIFFERENT EXPIRATION DATES FOR A RETURN I WAS TRYING TO TAKE CARE OF. THE COMPANY THE CAR GUYS HAD GIVING ME A RETURN SHIPPING LABEL THAT EXPIRED OVER A WEEK BEFORE MY EXPIRATION DATE TO COMPLETE THE RETURN. IT TOOK ME AN HOUR AND A HALF TO FINALLY TALK TO SOMEBODY THROUGH EBAY CUSTOMER SERVICE AND THEY SENT ME WHAT THEY SAID WAS A NEW SHIPPING LABEL BUT COME TO FIND OUT WHAT'S THE EXACT SAME ONE THAT I WAS GIVEN BY THE NEW CAR GUYS COMPANY THAT HAD EXPIRED. SO UPON CONTACTING EBAY AGAIN THEY TOLD ME I COULD NO LONGER RETURN THE ITEM AND GET A REFUND BECAUSE THE DATE HAD LAST FOR WHEN I WAS SUPPOSED TO COMPLETE THE RETURN. I REPEATEDLY TRIED TO EXPLAIN TO THEM WHAT THE ISSUE WAS AND HOW IT WASN'T MY FAULT THAT THERE THEY AND THE NEW CAR GUYS COMPANY WERE THE ONES THAT HAD THEIR ADDRESSES MIXED UP I WAS TOLD THERE WAS NOTHING THEY COULD DO ABOUT IT SO I WAS JUST BEAT. I'VE BEEN PURCHASING STUFF THROUGH EBAY FOR 6 YEARS NOW, AND THIS IS HOW I GET TREATED? NEVER HAD AN ISSUE WITH A BUYER OR ME AS A SELLER BEFORE IN THE SIX YEARS I'VE USED THEM UNTIL NOW. SOMETHING'S NOT RIGHT WEIGHING 100 OTHER SELLERS GIVE ME FIVE STAR RATING AS A BUYER BUT I HAVE AN ISSUE WITH THIS ONE AND ALL OF A SUDDEN IT'S MY FAULT. SHAME ON YOU EBAY AND THE NEW CAR GUYS COMPANY YOU ALL SHOULD BE PUNISHED FOR THIS!! A quick update on my review I went back to the eBay app and left a review for the new car guys company. Waited a couple days and went back on eBay to look at the reviews for the company and my review is nowhere to be found. Not only that they have one less negative review than they did two days ago. How is that possible? Some shady stuff going on here with eBay.
