The subscription cancellation process for The Economist is unnecessarily complicated and deceptive. Unlike most online platforms where cancellation is straightforward, The Economist guides you through multiple upsell pages, with a misleading final page that implies cancellation but quietly suggests contacting them. The subsequent interactions with the live chat team only attempt to build rapport and push another plan. This approach contradicts their promoted ethos of balance and fairness. I hope they read the feedback and change their ways.
