I have subscribed to the economist before and I really do enjoy the read, even now.Unfortunately this time I just didn't have enough time so decided to cancel for a few months and then subscribe again in the summer. To my amazement you can't cancel online, you have to call them or have an online chat. This is not the kind of behaviour I would expect from The Economist. I chatted online and it was easy and only took a few minutes but am not happy that I was forced to do that. 26/11/2022So i received an email offering 50% discount and as it was a great deal so I decided to take it up. Was on chat for approx 45 mins, then I was called by someone to get my details and payment. I had to check the number they were calling from matched the one listed on the website, which it did. It's such a manual process especially in this digital age. There is absolutely no reason why all this could not be done in a matter of minutes online.
