Impossible to cancel the subscription without jumping through hoops. The cancellation process is deliberately misleading and forces you to the chat or call service.Hard selling tactics are used to engage you in a "nice chat" as the process will "take some time". If you refuse to engage in such tactics then the chat bot / person just hangs up and actions none of your requests.After repeating I want to cancel my subscription multipler times (with a chat log to prove it!) and sending emails to the Economist, which were return with the "we no longer use this email" message - they STILL booked another years subscription via PAYPAL.Now I have to waste even more of my time to get 289€!!I would have thought that such a large news outlet would refrain from bullying tactics to keep subscribers on board, but a simple google search on other people similar experiences will inform you that this is not the case.UPDATE: Thankfully I paid through PAYPAL. I would highly recommend anyone wishing to open a subscription to do so through Paypal. If the economist customer services make you jump through hoops and then hang up make sure you say you wish to "cancel your subscription" about 10 times like I did. After the chat you can get a transcript of your char. I raised a complaint on PAYPAL and sent this documentation as evidence.Within 24 hrs the Economist had paid back the money. I doubt very much that this would have happened without Paypal being involved. Thank you pay pal for having a good customer service where others are deceitful.