I would like to share my views on the impossibility to unsubscribe the paper. I have tried to contact Customer Service Team and Live Chat but both were unreachable. I understand there is pandemic and this has hit us all but there should be a simple and clear way of cancellation procedure which I could not find either on the website and on my account page. I always had Economist as very valuable among others but the way cancellation procedure works can really ruin their reputation in my eyes.29/04 update. Economist Customer Service Team has contacted me soon after I posted my message here and they apologised for the unclear cancellation procedure. I was assured my cancellation has been accepted and no further payments will be taken. I change my opinion from 1 star to 3 stars as I need to be fair to them. Although such a big and reputable company should have much clearer process.
