economist

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Kept on taking money after confirmed cancellation

Cancelled my subscription in good time and still had the unpleasant surprise of seeing a 500 kr. transaction on my credit card for 3 extra months more than 6 weeks after having received a confirmation of the cancellation. There is no easy way to unsubscribe, one needs to write an e-mail or call a foreign number. This put me off from day 1 as a customer. I enjoyed reading their articles but cannot recommend subscribing. It's for sure economically advantageous for them, but certainly not for you as a customer!

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Date of experience: Mar 24, 2018