This has really got to be the worst shopping experience. We ordered a Lay z Spa hot tub a month ago, free delivery was quoted on checkout. After waiting 3 weeks without delivery we contacted them, not easy as nobody wanted to answer phone or even email. Oh we don't know the order they replied, after an hour on the phone they said he courier had lost it but she they would send again. Nothing received..... .then a phone call..... you haven't paid delivery they said. But delivery is free we replied. Oh no they said your in Menorca, that's not Spain. Well last time we paid our taxes we were in Spain. They extorted another 50 euros from us on debit card, but when the statement arrived it was 53 euros. They are liars and con merchants, not to be trusted. We still have no goods to show for it and it's shameful. Have started legal proceedings against them to get money back, they really don't care. BE WARNED.
