There are many reasons behind rating only a star. It's been a weird experience using my Envato pro account. I purchased a subscription for one year from 2023 to 2024. In 2024, I changed my mind, and I did not want to go with that subscription. In this way, I was okay with removing my card from that account. Unfortunately, the Envato team automatically deducted the subscription amount for next year, 2024 to 2025.Then I decided to go with that loss, and I started using my account, but 3 months ago, I found an error. Account was not signing in properly, even password and user name was correct.It's a thing that really hurts!!A million-dollar company with cents worth of a support system. Envato should learn from the GoDaddy support system.Many months are remaining, and I am unable to use my product.username: yycdigitalworld
