I’m incredibly disappointed with Emirates' customer service. My checked bag was damaged during a flight two months ago, and despite being a Skywards Silver member, the experience has been nothing short of frustrating.It took them one month just to reply to my initial complaint. After that, I promptly provided all the information they requested, and now weeks have passed with no further response. Their customer service is impossible to reach—there’s no way to reply to their emails, and speaking to an actual person seems out of the question.For an airline that prides itself on excellence, this level of service is shocking. I expected better from Emirates. If they can’t handle a simple baggage claim, what does that say about their overall customer care?Definitely rethinking my loyalty to this airline. 👎
