Karen Lai

Reviews

Review of emirates

Disappointed with Emirates' Customer Service

I’m incredibly disappointed with Emirates' customer service. My checked bag was damaged during a flight two months ago, and despite being a Skywards Silver member, the experience has been nothing short of frustrating.It took them one month just to reply to my initial complaint. After that, I promptly provided all the information they requested, and now weeks have passed with no further response. Their customer service is impossible to reach—there’s no way to reply to their emails, and speaking to an actual person seems out of the question.For an airline that prides itself on excellence, this level of service is shocking. I expected better from Emirates. If they can’t handle a simple baggage claim, what does that say about their overall customer care?Definitely rethinking my loyalty to this airline. 👎

1
Date of experience: Nov 23, 2024

Review of ea

EA is terrible

EA is terrible. The new Battlefield 2042 game completely sucks. No enjoyment whatsoever. I contacted EA customer service to acquire a refund, as I've put less than 5 hours in-game(as opposed to over 1000 hours in BFV). I was told no and was not given a reason. I asked to speak to a supervisor and was denied. I am super disappointed. Stay AWAY.

1
Date of experience: Jan 24, 2022

Review of Canva

Great and can be better

Fantastic creative tools for a small business and i love using the new 'Magic' features. I sometimes find it hard to navigate to my projects and convert into high-enough pizel quality images. That could just be me. But I think it needs a less cluttered homepage when you login. Good experience

4
Date of experience: Nov 08, 2023

Review of philips

Zero star if was possible!

I bought a Philips expensive IPL from Amazon.de but when I wanted to register it in Philips.dk I was told that your model is not sold in Nordic countries where I live so we can't register it to get extra benefit that was promised by Philips(1 year extra warranty as well as 90 days money back campaign in terms of unsatisfactory situation)! They refer me to Germany Philips but they told me as you don't live in Germany we can't register your product etc.. This is completely scam! The customer service is awful in Philips. That's a shame..

1
Date of experience: Jul 10, 2020

Review of org

Excuses after excuses

Excuses after excuses, no wonder councils are not really bothered if you use the ICO.Just another quango department that's NOT FIT FOR PURPOSE.Fortunately/unfortunately I have the option to submit an accident claim, possibly using the courts.I copied my MP on the ridiculous excuse received on 2 separate occasions, first case officer closed the case without looking at the available evidence.Don't waste your time

1
Date of experience: Feb 11, 2025

Review of flipkart

Good sarves flipkart 08596972731//…

Good sarves flipkart 08596972731// 07584925788/

4
Date of experience: Dec 05, 2018

Review of creativemarket

Not All Creative Market Vendors know what they're doing

Every other purchase I've made from creative market has been a straightforward download. This one was such a mission. I downloaded a PDF which had links to google drive files, which were so massive that each file took up to ten minutes to unzip (i'm on hi-speed fiber optic broadband). Then I had to download them for use.The files were so huge because so many of the vector objects were a hot mess. Think: a one inch crescent moon has over 1,000 nodes/points. Now imagine files with hundreds of objects like that. So not worth the money I paid. Not all Creative Market vendors are so horrible, but you really have no way of knowing before you buy.

1
Date of experience: Feb 04, 2024

Review of BBC

Biased BBC

Stopped watching the BBC ages ago, when their programmes and news became one-sided!

1
Date of experience: Mar 07, 2021

Review of BBC

Nicky Campbell BBC news channel.

Nicky Campbell - stop it.I now watch Sky news.

5
Date of experience: Apr 25, 2023

Review of aaa

AAA is a ripoff

AAA is a ripoff! Paying for house and car insurance, life insurance and membership, yet They will always trying to find away not to pay! If you can please avoid this insurance agency!

1
Date of experience: Aug 02, 2024

Review of wish

Excellent very good work with your…

Excellent very good work with your order has been great job.

5
Date of experience: Apr 30, 2024

Review of thomann

Genuinely great service dude

Genuinely great service dude, returned a guitar for cash back and usually you have to drop off to DHL point to return but as I’m disabled they went the extra mile to have it collected from my house, I said they can take money off for that extra service and they still refunded me the full amount ! Genuinely chuffed. Been a customer for ten years for a reason ! (No they didn’t pay me to say this lol)

5
Date of experience: May 19, 2025

Review of parallels

It works perfect everyday on an imac…

It works perfect everyday on an imac pro with catalina. I use it with win 7, win 10 and Mac OS 10.6. perfect solution.

5
Date of experience: Jul 06, 2020

Review of coinbase

Excellence blockchain

No Body

4
Date of experience: Mar 27, 2025

Review of avg

It continuously gives "alerts" on…

It continuously gives "alerts" on viruses and computer issues.

5
Date of experience: May 28, 2025

Review of amazon

A loyal customer of Amazon Worldwide 🌎

I have been a loyal customer of Amazon for the past several years . . I have always been extremely happy with Amazon Customer Support online and on the phone . If ever there has been a problem with third party services, I immediately notify Amazon Customer Care Service and they promptly take care of it . Thank you Amazon for always being there for your customers . No wonder Amazon has such a loyal base .# Numerous Uno ! Thank you Amazon 🙏🏻

5
Date of experience: May 24, 2025

Review of vrbo

You literally couldnt deal with a more…

You literally couldnt deal with a more incompetent company if you tried.

1
Date of experience: Jan 26, 2024

Review of indiegogo

Screeneo meeting our expectations

This projector is meeting our expectations. Great pleasure to watch TV and movies on the wall. No screen needed.I recommend Indiegogo for a secure purchase. Just keep in mind that taxes are added to the cost.

5
Date of experience: Nov 07, 2024

Review of ikea

Reading the Daily Mail’s 2020 article…

Reading the Daily Mail’s 2020 article of poor customer experiences, I can see that nothing has changed. My sept ‘23 order was never dispatched from their warehouse but the online option to cancel your order was “greyed” out on their “Track Your Order” section. I then tried to connect through “live chat” only to be cut off after 10 minutes before being connected to an agent. I rang the secretly guarded phone number only to encounter a bored and uninterested member of staff who said he would refund my payment but was unable to offer any explanation of the stalling of my order. Never Again IKEA!

1
Date of experience: Oct 23, 2023

Review of facebook

Small Businesses Avoid at All Costs Facebook/Instagram/Meta Is a Dangerous Platform

As a small business owner who has been on Facebook since 2007, I am absolutely disgusted and furious with how Meta treats its users — especially the small businesses that have helped build their platform.Recently, my personal account was suspended simply for sending private messages to local businesses to build a networking group. No spam, no bots, no harassment — just one business owner trying to connect with others. This was my first ever violation in nearly two decades of using Facebook, and the punishment? A total lockout. No warning. No explanation. No human to speak to. Just a soulless, automated system with zero accountability.What Meta has done is not just unfair — it’s unacceptable. I manage multiple business profiles through that personal account, and now I’m completely cut off from them. They have the power to erase years of work, connections, and effort in a second, with no regard for the real lives and businesses affected.To add insult to injury, there’s no real appeal process. No human support. No accountability. You’re just expected to accept their decision and move on. For a platform that thrives on user-generated content and relies heavily on small business ad spend, this is nothing short of hypocrisy.To other small business owners: be warned. Meta is not your partner — they are a threat. If they can do this to me, they can do it to you. There is zero protection for small businesses here. Don’t build your business on a platform that can take everything away with no notice, no logic, and no recourse.I’ve had enough of Meta’s arrogance, greed, and disregard for the people who keep their platform alive. We deserve better.

1
Date of experience: May 29, 2025