If I could give 0 I would - absolutely shocking customer service. My flight to Mauritius in April had a stop over in Dubai - we were stuck there for 2 days because of the floods- when we arrived - no luggage - didnt arrive for the whole holiday - it is now 24th july and I still haven't received my case back despite phoning multiple times since April- they promise to ring me back every time but no one ever does, they have no explanation where my case is and don't hold any responsibility, very arrogant attitude, no mention of being recompensed for my missing case - I will not fly Emirates ever again, atrocious customer service
