Customer service is TERRIBLE!!! Took them 20 minutes to spell my name correctly in order to find my account and confirm the subscription I already told them I had. And that was after speaking to a different representative, doing trouble shooting for 20 minutes and then that rep hung up on me! Now I've been on hold for 30 minutes waiting to speak to a supervisor because I wasn't called back by tech support as I was promised. All because I want to PURCHASE a UFC fight - which apparently you can't do over the phone anymore to resolve all of these issues. TERRIBLE!!!!! And it's a monopoly so there's no way around them if you want to watch a live UFC fight. Absolutely ridiculous.
