Solid product but very unethical business practices. I used Evernote in 2015 and liked it enough to spring for a year's worth of the premium version. After about 6 months I decided that I liked other platforms better and discontinued my use. When you sign up for 12-month access you are also automatically put on a recurring 12-month subscription. I didn't realize that until 2018, going on my 3rd cycle of paying for a product I no longer use. My bad for not realizing it, but when I asked for a refund--not of everything, mind you--but only for the upcoming year, they said, "tough cookies, it's in our user agreement that we don't refund for subscriptions." Really. Looks like somebody at Evernote lost sight of what they stand for and are more interested in jacking with their customers to keep revenues up. I will never give them another cent and will tell everybody that I know that OneNote is a better (and free) product.
