If anyone thinks that Expedia is some high and mighty company, its time you got it right. My mom was defrauded by an employee who pretended to be a member of a hotel and charged her triple the amount of the actual price. They gave her no indication that she was communicating with a third party company, and when my mom attempted to check out, the hotel stated that she would have to go through Expedia first. Now, your company has her credit card number along with all of her information, and my mother has to go through all of the long refund processes to get her money back. When my mom called back asking to get her money back, the employee was extremely unhelpful and made it unclear that she would get her money back.Your company is a sham, a fraud, and a hoax. Don't think I'm joking when I say that Expedia is never laying a finger on any of my families money again, except to give back what they illegally stole. I will be sharing this with all of my friends, and I know a LOT of people.
