Facebook

1.3
1.3 from 1.5K Reviews and Ratings
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My account was hacked even if I did not…

My account was hacked even if I did not click or got any fishing email, someone managed to change my password using my recovery email I do not even use I guess, so I reported it right away, my account was disabled from Facebook in suspicious activity, and I tried everything, but nothing worked. I am trying to get a hold of Customer Support and there is no way to contact them—shame on an organisation like this. Why is there no option to prove my identity and prove that I was hacked, which I can prove? How come after 17 years you do not care for your loyal customers? What kind of company is this really? I have been on facebook for 17 years. Treat your loyal customers with respect, as this is happened to a few of my friends and no one can retrieve their account. SHAME

1
Date of experience: Jan 01, 0001