I had yahoo since is was 18 An finally got lock out an no way for me to get in so i called to ask for help. so the ask if i was going to upgrade so they can help me ."i said no i just want to reset info on my account an the lady saidIF your not going to pay for anything there is no reason for me to help you with any links or infoso I would now be changing all my accounts with yahoo on it an change my email to gmail