About three days ago I logged into my account to find that hundreds of emails were missing from my inbox and thousands of emails were missing from my send files (Every email I sent during the entire year of 2022 is missing, excluding six.) I did not delete these, they are just gone. I called customer service and they told me to go online and request to restore the emails. I did and, while some of the emails have returned, I still am missing the entirety of my sent emails from 2022. I have spoken to numerous customer services representatives and none of them can connect me to anyone who can restore the missing emails, nor explain why they went missing. I see from online complaints that the disappearance of emails has been a frequent bug for yahoo since early in 2021. All customer service reps keep telling me is they can only restore if the issue has occurred within a 7- day window, but most servers are purged on a monthly timescale and, frankly, nothing is ever truly gone when it comes to the internet.
