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Must give money to reset password.😂

Have had a Yahoo email for my entire life. So it's tied to everything I do or have done.Apparently my password was stolen or leaked by Yahoo, and it's currently compromised. And they are requiring me and everyone else to pay monthly just to simply reset a password. Or anything else. They will literally sit on the phone for ten minutes arguing with you telling you that they won't do anything unless you pay. It honestly feels like a scam. Like I just got a call from India to reset my email password. It's a joke, they lots all credibility and now you have to speak to people who hate their jobs and get yelled at because you can't do ANYTHING without talking to a human over the phone, and paying for it! Good luck Yahoo, going the way of AOL.

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Date of experience: Oct 19, 2021