Very unclear description with subscription in terms of what you are receiving as far as flip files go. Spent much time and effort trying to download just a simple flipfile, which is all I wanted. However, even with the many chats in the service provided, it was always confusing and there was never a direct answer as to why I was not able get a copy of the flipfile which i spent a lot of time working on, just so that it can be downloaded in that exact format as it was displayed, only to be told eventually that i would have to upgrade! very disappointing. there should be clear indications as to EXACTLY what one is getting!
