Give them five stars for being absolutely useless. My Facebook business page was hacked and £800 was took out over a 4 hour window I cancelled my bank. I tried to contact Facebook a number of times with no response. Tried to reset passwords with no avail. My Facebook account is blocked because of Instagram account that is linked to my Facebook account which does not belong to me.So every time I try to login to Facebook it directed me to log into Instagram to solve to problem but the Instagram account belongs to the person that hacked my Facebook. I have emailed Facebook a number of times but no response. Can't set up a new account because it has all my old details A big thanks to Facebook for there customer support. Don't know how there a global company. I wouldn't advise any on to advertise their business on Facebook because when it goes wrong it absolutely goes wrong. It nearly finished my business. Sill can't get my head around it. Not one response and no straight forward way to contact them only useless advice. Going on six months now and no further on. I've give up. My Facebook account doesn't even exist now