freepik

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Problems and consequences of late checks and downloads

Good afternoon! Recently, it has become very problematic to work on the drain, as the inspection time has increased many times over. My summer images were checked only in the fall, and my Halloween images were checked after the holiday had passed and only after my written request to the support service, after repeatedly exceeding the verification period of 21 days. This, of course, affected the number of downloads, and the stock lowered the price for me for the cost of 1 download. Don’t you think it’s strange when a stock breaks its own rules and takes money from the author? The second problem is that the stock solves the application for the consequence of late acceptance, but does not eliminate the cause. For example, based on a recent written request, the stock accepted my images, which stock had not checked for more than a month. BUT! While stock was checking, the deadline for the next 30 images was 21 days. What should I do, write to support again? Sincerely, your author

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Date of experience: Nov 08, 2023