Originally used Freepik for some non profit game work for testing, sadly I discontinued the project. What I didn’t discontinue was my subscription to Freepik, as I had forgotten. I figured, because most companies are pretty strong on a non refund policy, I would contact them and just try to get a refund if possible.To my surprise, they refunded me without hesitation after I asked. This was for the FULL amount under their refund policy, assuming you haven’t downloaded anything that month. This is clearly a company that cares about their company to customer relations. I’ve had two other experiences of me forgetting to cancel subscriptions at two other companies, both said they couldn’t help me out. Freepik is clearly going above and beyond to keep the customer satisfied. Other than that, for the time I used Freepik it functioned as intended and did what is was supposed to do. I’d recommend this service to anyone looking for one.
