freshbooks

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A good start but could be better.

1. The app is sometimes slow and takes a while to record time. Also, I would prefer the time tracker went back to where I was in order- e.g. if I'm recording time for project X and mistakenly press for task A and want to go back and record for task B I would like it if I were sent back to project X instead of the whole menu again.
2. The organization is very confusing and I always feel like I never know where to go for something because the headings aren't intuitive. Why isn't projects it's own thing with time tracking under that?
3. It seems like Freshbooks is geared more toward a small service industry like landscaping. There is the option of billing hourly or a flat rate, but often in my profession (architecture) we bill based on percent complete of a flat rate. I have to manually type this in and it confuses clients.

3
Date of experience: Oct 30, 2015