When looking for a CRM Freshworks was so easy to use, they offered many great demos, and made is very accessible to ask questions to help with set up. Their prices are very fair and even gave us a non-profit discount. The platform is very intuitive, easy to move items around but also delete items if there are any errors. As a small non-profit it has been a great tool to transition documents of names into one place where we track users, notes, updates, and reminders. The customer service is truly a huge component of how happy I have been in transitioning to this platform.
