I have been an internet marketer for nearly ten years now, and I switched to GR from Aweber because I liked their designs and system better. This has been one of the worst decisions I have made with my business. (I'm a customer that spends thousands of dollars with an email service...not $49.95.) Well, immediately after I registered with them, they ended phone support. Their system is extremely glitchy, and dozens of times I lost hours worth of work when the newsletter I was working on pretty much evaporated. Get this...in order to have their system function properly, you must clear your browsing history (which is a pain for days) and not open ANY OTHER WINDOWS while you are working on your newsletter. Otherwise, it loses most functionality. On top of that, their updates have twice wiped out my automated settings and workflows, and it wasn't until I DISCOVERED IT that I was informed that it happened. Tons of lost customers during this time period. And here is another thing. You'll be shocked. They charge you per email, and they do NOT have a system for duplicates, which means that if a customer signs up for one free product, and then signs up for another free product, you get charged twice for that customer. There is NO easy way to rid your list of duplicates. You literally have to create a spreadsheet and do it by hand. Switching to another email service is expensive and complicated, so for now, I'm stuck, but I am certainly weighing my options for when my contract runs out. !!!
