I booked my trip last minute to mountains and Thermal baths in Zacopane Poland, wasn't sure about directions to pick up point so lovely lady at booking office send me a map with directions on it from apartment to meet point. On the day Niko our guide and our driver met in good time, was jolly and helpful answering questions. We traveled in comfy bus, air con and was given regular updates. All aspects of the trip were well timed with breaks in between. I as a person with some disabilities, more need than average to know where toilets are found only one issue, our guide wasn't aware of the toilet facilities at village stop. There is one which with a little effort i found, it was the only stressful section of trip. Niko was kind an understanding helping me if needed, great fun an very knowledgeable of Polands history, great guy for giving trips. First time using these tours ill use again.
