GitHub

3.1
3.1 from 142 Reviews and Ratings
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Support is non-existent

I submitted a ticket to request a reinstatement, and it has now been more than three months without a single response. I’ve regularly checked the ticket and inquired about any potential updates, asking if they need additional information, but there has been no response. After waiting for three months, I tried opening a new ticket, only to be told, “This ticket appears to be a duplicate.” So, I have no choice but to continue waiting even longer for a response that will likely never come. They haven’t even explained why my account was flagged. I’ve only created two small projects on GitHub, so I don’t understand what could have caused this issue. While I understand they probably receive a high volume of requests, three months without even a “we are looking into this” is absolutely unacceptable.

1
Date of experience: Nov 07, 2024