Their customer service is terrible. I have been trying from day one to get a refund with them and they are so hard to work with. I never plan on using my subscription and they still will not give me my money back. Their refund policy is really unfair and seems designed for their profit. There are no exemptions and no ways that the customer service team has helped me out to get even a partial refund. And this is for a site that I have never even built. This needs to be changed.
