I bought a contract from EE for a Google pixel watch. After only 6 months the back has come off through no fault of my own. It won't press or twist back on. EE cannot help me, it has to be done through Google repairs. So, I have been involved with 4 online chats to Google now with no contact from them as to how I get my watch repaired. If you're looking for a smart watch, avoid the pixel, there is absolutely zero customer support.