guitarcenter

3.6
3.6 from 1.4K Reviews and Ratings
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Order sold to someone else

Went to purchase an item that was listed for a great price and paid for it. A day later I received an email saying that I had cancelled my purchase. I called customer support because I had not cancelled my order and I was told that they had sold it to someone else. I got a full refund, but they should not list an item if it has been sold or on hold for someone else. I would like to at least know it’s on hold. Improving this could save people a lot of frustration.

2
Date of experience: Nov 08, 2024